FAQ

Q: What about live testing?
A: Tempus products are regularly exhibited at industry and trade shows. Please refer to our customer service for the dates. Besides visiting trade fairs, a number of technical speciality retailers can be addressed as contact persons for the presentation of Tempus products. Our customer service will gladly assist you to find the dealer in your area.

Q: How can I order your products?
A: Orders should be sent:

  • by request form online
  • by fax to +49 36921 3177-29
  • by mail to info@temputec.de
  • by postal service to

    Temputec GmbH
    An der Allee 15
    99848 Wutha-Farnroda
    Germany

Q: Will I recieve an order confirmation?
A: In any case you will receive a written order confirmation. Orders are executed under the General Terms and Conditions of Temputec GmbH. Deviating conditions must be explicitly requested and will, if possible, be part of the order confirmation.

Q: What kind of delivery do you offer?
A: The delivery is ex works, all larger objects are dispatched as an assembly kit with relevant assembly instructions. Please provide appropriate unloading facilities on site for the packages which may weight up to 1 ton. Shipment in an assembled condition, otherwise pick-up from our locations is available on request.

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